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Help & Support

Welcome to the Help & Support section of the Majlis Daerah Raub website.
If you encounter any issues or have inquiries regarding our services, please refer to the information below.

1. Technical Issues

If you experience errors while filling out forms, downloading documents, or making online payments, please:

• Ensure your internet connection is stable.

• Use the latest version of your web browser (Google Chrome / Microsoft Edge).

• Clear your browser cache and try again.

If the problem persists, kindly contact us and provide the following details:

• Full Name

• Contact Number

• Screenshot of the error message

• Date and time the issue occurred

2. Service Inquiries

For inquiries related to:

• Assessment Tax

• Business Licenses

• Public Complaints

• Premise Rental

• Permit Applications

Please contact the respective department through the “Contact Us” section available on this website.

3. Complaints & Feedback

We value your feedback and suggestions to help us improve our services.
Please use the Complaints & Feedback form provided on this website.

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Counter Operating Hours:
Monday – Friday
8:00 AM – 5:00 PM
(Except Public Holidays)

Thank you for using the services of Majlis Daerah Raub.
We are committed to delivering efficient, transparent, and customer-friendly services.

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